Shipping policy

At Only threads, we prioritize a smooth and efficient delivery process, ensuring your order reaches you in a timely and secure manner. This policy covers both domestic and international shipping details, so you can shop with confidence, knowing exactly what to expect from our shipping services.

Processing and Dispatch Times

Orders are processed with in 1-2 business days  (excluding weekends and public holidays).

Once dispatched, you will receive an email or WhatsApp notification with tracking details, allowing you to monitor your order’s progress in real-time.

Shipping Within India

Shipping Within India :  Available on all orders across India.

Delivery Time :  Typically 4-5 business days  from dispatch.

We ship through reliable courier services such as
FedEx  and Aramex  for international orders.

Customs Duties and Taxes 

International customers are responsible for any customs duties, import taxes, or local charges applicable in their country. These fees are not included in Only Threads prices.

Delivery Attempts and Unserviceable Areas

Our courier partners will make
two delivery attempts
. If both attempts are unsuccessful, the package will be returned to us. We will then contact you to arrange for redelivery or a refund (please note that international shipping costs are non-refundable).

.In rare cases, certain pincodes may be unserviceable. If your pincode falls under this category, we will notify you promptly and cancel the order with a full refund.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this to monitor your package in real-time and stay updated on the expected delivery date.  

In-Store Pickup and Local Delivery

In-Store Pickup :  Available for Store residents. Orders will be ready within 24 hours, and we will notify you when it’s available for collection.